North52

Simplifying, CRM & xRM

North52 – Webinar – Nov 2015

Please enter your details to register for our exciting webinar on the 25 November.

http://www.north52.com/webinar-registration/

We’ll be talking about:

  • A brief introduction to North52
  • Showcasing the exciting new features of our latest release, including the HUGE new Decision Tables capability
  • Showing how North52 can benefit your CRM projects
  • Providing the opportunity for you to ask questions

North52 Release – WebFusion & xCache

Cork, Ireland – January 20th, 2015 – North52,  today made available its latest release for its flagship product North52 BPA.

“Hot on the heals of our recent December update we are very excited to announce a big new release for North52 Business Process Activities. Including two fantastic new features that will provide significant value are now available: WebFusion and xCache.” said John Grace,  CEO of North52.

 

webfusionMain

 

WebFusion brings web services to CRM! It has been our Number 1 requested feature and we are pleased to be able to provide this powerful capability. Virtually any REST based web service will now be able to be easily integrated with CRM giving you unprecedented flexibility. WebFusion opens up the opportunity to connect with many services like SMS, PDF generation, and data cleansing to name but a few.

Over the next few months we will be publishing many examples and releasing some ‘accelerator apps’ to showcase WebFusion’s power.

Learn more about WebFusion here

 

 

xcacheMain

 

xCache makes working with reference data effortless. xCache provides a built-in configuration data repository that can be used in your North52 BPA formulas for efficient lookups of data. Store data items like key/value pairs and web service credentials (securely). Each item can be assigned multiple attributes like valid from/to dates, time zone, business unit, currency, language, workday start/stop time, and CRM OrgName (great for storing information specific to Dev/Test/Production).

xCache transports your configuration data as part of a solution making the deployment process for your data very easy.

Learn more about xCache here

But wait there’s more! 

Of course there are a number of other new functions and fixes that make North52 BPA keep getting better – read more in the release notes.

 

Finally, with the addition of these two new features we have made some pricing updates which you can review at the link below,

North52 Pricing Updates

 

About North52
North52 is a leader in the creation of software products for the Microsoft Dynamics CRM platform. As a Microsoft partner, North52 has an impressive and rapidly growing list of customers benefiting from its products. Headquartered in Cork, Ireland , North52’s core values of the right Technology, the right People and the right Partnerships ensures delivery of great products for their customers.

For more information, visit www.north52.com or contact info@north52.com

North52 eBook – Turbocharge Dynamics CRM

Cork, Ireland – December 3rd, 2014 – North52,  today announced & made available for download its eBook ‘Turbocharge Dynamics CRM’.

“We are delighted to release this eBook and we hope it educates users of Dynamics CRM as to how North52 BPA can Turbocharge their CRM organization.” said John Grace, CEO at North52.

 

turbocharge

 

About North52
North52 is a leader in the creation of software products for the Microsoft Dynamics CRM platform. As a Microsoft partner, North52 has an impressive and rapidly growing list of customers benefiting from its products. Headquartered in Cork, Ireland , North52’s core values of the right Technology, the right People and the right Partnerships ensures delivery of great products for their customers.

For more information, visit www.north52.com or contact info@north52.com

State of Play for Dynamics CRM ISV Add-Ons

Over the past 12 months the Microsoft Dynamics CRM and Azure teams have been on a rapid release cadence of their respective software. It has meant that the space occupied by some Microsoft ISV partners is now being infringed. This has thrown up many questions as to the future of these Microsoft partners. And it’s not just happening in the Microsoft CRM world – just think about the Surface line of products and Microsoft’s traditional hardware partners.

 

CRM ISV Microsoft
Resco/CWR CRM MoCa
ClickDimensions Microsoft Dynamics Marketing
Akvelon Global Search CRM Multi-Entity Search
TKDialogs CRM Dialogs & Guided Business Processes
Scribe Azure Data Factory Service
Zap Business Intelligence Power BI
North52 CRM Rollups, Calculations and Business Rules

 

Who survives and who dies really depends on how much depth there is within an add-on and how much thought leadership the ISV can bring to that business area. When Microsoft brings out a new feature or product that competes with an ISV you might think the game is over but it’s not as simple as you might think.

Just take a look at ClickDimensions. It’s very easy to arrive at the conclusion that Microsoft Dynamics Marketing will blow them out of the water. But far from it they have a feature rich product that is deeper than MDM in certain areas, is native to Dynamics CRM and I believe their ace in the hole is the quality of the training content they provide. It literally gives potential customers a proven plan of attack that they can tweak and deploy quickly.

We at North52 are drawing up our plans of attack as well by launching the first set of 50 xRM Samples which gives step by step guidance on how to solve real world CRM business requirements with North52 BPA.

You could be forgiven for thinking that large companies like Microsoft always hold the advantage but one significant advantage that ISVs have over Microsoft is their flexibility to add little but significant features. As a recent example we had a partner implementing CRM for a customer and they needed us to enhance one of our functions called CountCharacters. As you can guess it takes a string and counts the number of characters in that string. However, to meet the customer’s business requirement, our partner needed some extra functionality to count the number of times that a certain character appeared in a string. This made sense to add to the product so we provided the partner with a new release including this functionality in less than two weeks. We now have a fantastic relationship with that partner and they totally trust us to deliver for them and their customers.

We believe the depth of our product Business Process Activities (BPA) along with its strong roadmap will continue to delight customers and consultants for many years to come.  If you would like to know more or have any questions please drop us an email at info@north52.com

 

About North52
North52 is a leader in the creation of software products for the Microsoft Dynamics CRM platform. As a Microsoft partner, North52 has an impressive and rapidly growing list of customers benefiting from its products. Headquartered in Cork, Ireland , North52’s core values of the right Technology, the right People and the right Partnerships ensures delivery of great products for their customers.

For more information, visit www.north52.com or contact info@north52.com

Metro Bank Case Study

Cork, Ireland – December 1st, 2014 – North52,  today released their Metro Bank case study.

“We started working with Metro Bank over 18 months ago before they were the first retail bank to go live on Dynamics CRM Online. This was a big coup for Microsoft to get a retail bank on their CRM online platform & it was great for North52 to work with Metro Bank during this implementation”. said John Grace, CEO at North52.

The Metro Bank CRM team are full of extremely talented people including two current CRM MVP’s and one former CRM MVP. And so we are very proud to have them choose North52 BPA as it shows even when you have a top notch team at your disposal who could code everything themselves they still chose to go with North52 BPA.

Further details of the case study can be read here: http://www.north52.com/business-process-activities/customers/metro-bank-case-study/

 

MetroBankStore

 

About North52
North52 is a leader in the creation of software products for the Microsoft Dynamics CRM platform. As a Microsoft partner, North52 has an impressive and rapidly growing list of customers benefiting from its products. Headquartered in Cork, Ireland , North52’s core values of the right Technology, the right People and the right Partnerships ensures delivery of great products for their customers.

For more information, visit www.north52.com or contact info@north52.com

North52 BPA – Winter 2014 Release

Cork, Ireland – November 30th, 2014 – North52,  today announced its Winter 14 release of their flagship product North52 Business Process Activities for Dynamics CRM.

“This is a huge release for us where we have overhauled the user interface with the use of HTML 5, added support for SmartFlows and made BPA compliant with CRM 2015. Now that we have got this latest release publicly available we look forward to feedback from our users and exciting new developments to come.” said John Grace, CEO at North52.

All details of the Winter 14 release can be found at the North52 BPA – Release History knowledge base article with new xRM samples demonstrating the new features & functions also now being available.

 

Major  Features 

  • Support for CRM 2015
  • Formula Editor re-written in HTML5
  • Ability to create SmartFlows
  • First class support for XML document generation

 

About North52
North52 is a leader in the creation of software products for the Microsoft Dynamics CRM platform. As a Microsoft partner, North52 has an impressive and rapidly growing list of customers benefiting from its products. Headquartered in Cork, Ireland , North52’s core values of the right Technology, the right People and the right Partnerships ensures delivery of great products for their customers.

For more information, visit www.north52.com or contact info@north52.com

N52 Formula Manager – CRM 2013 Release

Cork, Ireland – October 13th, 2013 – North52, a leading provider of software products for the Microsoft Dynamics CRM platform, announced today general availability of their flagship product N52 Formula Manager which is now compatible with Microsoft Dynamics CRM 2013.

“We are thrilled to release N52 Formula Manager for Dynamics CRM 2013,” said John Grace, Founder & CEO of North52. “Microsoft have made some great improvements in CRM 2013 & we aim to take full advantage.”

Full details of our CRM 2013 compatibility release can be found on our knowledge base at N52 Formula Manager – Release History.

N52 Formula Manager allows for the creation & execution of Excel like dynamic custom formulae within CRM 2011 & CRM 2013, enabling:

  • Dynamics CRM consultants to deliver solutions up to 10 times faster
  • Reduced need for in depth coding (C#, Javascript) by simply writing formulae
  • Consultants focus on adding business value instead of troubleshooting bugs
  • Sales & project managers to commit to deadlines with confidence

About North52
North52 is a leader in the creation of software products for the Microsoft Dynamics CRM platform. As a Microsoft partner, North52 has an impressive and rapidly growing list of customers benefiting from its products. Headquartered in Cork, Ireland with a further office in London, United Kingdom, North52’s core values of the right Technology, the right People and the right Partnerships ensures delivery of great products for their customers.

For more information, visit www.north52.com or contact info@north52.com

N52 Formula Manager – Update 1.0.0.418

Cork, Ireland – July 15th, 2013 – North52,  today announced its latest release of their flagship product N52 Formula Manager for Dynamics CRM.

This release is in response to a Microsoft Windows Security Update released last week.

MS13-052: Description of the security update for the .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2

http://support.microsoft.com/kb/2840628

An updated version of N52 Formula Manager is now available to download from the website.

About North52
North52 is a leader in the creation of software products for the Microsoft Dynamics CRM platform. As a Microsoft partner, North52 has an impressive and rapidly growing list of customers benefiting from its products. Headquartered in Cork, Ireland with a further office in London, United Kingdom, North52’s core values of the right Technology, the right People and the right Partnerships ensures delivery of great products for their customers.

For more information, visit www.north52.com or contact info@north52.com

Updated: 15/07/2013 Updated Url to Security Patch

MS CRM 2011 – Implications for Microsoft Security Patch KB2840628

On Tuesday July 09, 2013 Microsoft made available via Windows Update the following security patch,

MS13-052: Description of the security update for the .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2

http://support.microsoft.com/kb/2840628

This has had a knock-on affect to applications that run in a sand-boxed environment such as plug-ins running in Microsoft CRM 2011. What we have observed & tested is that if there is a method call on certain classes to the System.Diagnostics namespace an Exception will now be thrown. So your application could be running fine right now but as soon as KB2840628 gets installed via Windows Update or manually by a user the code will now fail & throw an exception. A simple test we ran was to use the standard code from the CRM SDK & add 1 additional line of code to make a tracing call as show below which caused the plugin to throw an exception (listed at bottom of this post).

code_kb2840628

The following are 2 quick & temporary ways  to resolve the issue immediately,

  • Remove KB2840628 from server
  • Using the Plugin Registration tool change the Plugin not to run in the Sandbox

The 2 options above will not be available to you if you are running CRM Online & you won’t know when Microsoft will push the security update to the CRM Online Servers either. The following are the two sets of steps we took to resolve the issue,

Specific to System.Diagnostics

  • Review all your own code for references to the System.Diagnostics namespace
  • Review all third party code libraries for references to the System.Diagnostics namespace
  • If found look to remove code
  • Perform full before & after tests on a server with KB2840628 installed

Note: Method calls to System.Diagnostics such as Trace.TraceInformation() are the only ones we have found & there may be more code that gets affected by this security patch. So we also performed the following,

General Testing

  • Install KB2840628 on a test server
  • Exercise all of your integration & manual tests
  • Perform necessary fixes
  • Please blog or leave a comment on this blog post with any new findings

In the last few days this issue has started to turn up in several other Microsoft & non-Microsoft products,

http://nachtlog.de/sql-server-2012-securityexception-nach-windows-update

http://blogs.msdn.com/b/scstr/archive/2013/07/12/drs-sorunu-yama-ms13-052-gt-net-4-with-sql-2012-y-252-kledikten-sonra.aspx

http://myitforum.com/myitforumwp/2013/07/13/cm-issues-with-ms13-052-kb2840628/

http://social.technet.microsoft.com/Forums/en-US/67677199-1a30-4df9-a8e7-9ab6944e3f84/systemtypeinitializationexception-in-ctor-of-systemdatasqlclientsqlconnection-in

http://social.msdn.microsoft.com/Forums/en-US/30f3d4bb-37e7-46c1-b94b-e79de9a4b740/permission-problem

http://advancedhmi.com/forum/index.php?action=recent

http://microsofttouch.fr/default/b/js/archive/2013/07/14/sccm-2007-2012-effets-de-bord-de-la-kb2840628-du-bulletin-ms13-051.aspx

Plugin Exception from our Sample Test Code Above:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Unexpected exception from plug-in (Execute): Microsoft.Crm.Sdk.Samples.AccountNumberPlugin: System.MethodAccessException: Attempt by method ‘System.Configuration.TypeUtil.CreateInstanceRestricted(System.Type, System.Type)’ to access method ‘System.Diagnostics.AssertSection..ctor()’ failed.Detail:
<OrganizationServiceFault xmlns:i=”http://www.w3.org/2001/XMLSchema-instance&#8221; xmlns=”http://schemas.microsoft.com/xrm/2011/Contracts”&gt;
<ErrorCode>-2147220956</ErrorCode>
<ErrorDetails xmlns:d2p1=”http://schemas.datacontract.org/2004/07/System.Collections.Generic”&gt;
<KeyValuePairOfstringanyType>
<d2p1:key>CallStack</d2p1:key>
<d2p1:value xmlns:d4p1=”http://www.w3.org/2001/XMLSchema&#8221; i:type=”d4p1:string”> at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean&amp; canBeCached, RuntimeMethodHandleInternal&amp; ctor, Boolean&amp; bNeedSecurityCheck)
at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache)
at System.RuntimeType.CreateInstanceDefaultCtor(Boolean publicOnly, Boolean skipVisibilityChecks, Boolean skipCheckThis, Boolean fillCache)
at System.Activator.CreateInstance(Type type, Boolean nonPublic)
at System.Configuration.TypeUtil.CreateInstanceRestricted(Type callingType, Type targetType)
at System.Configuration.ConfigurationElement.CreateElement(Type type)
at System.Configuration.ConfigurationElement.get_Item(ConfigurationProperty prop)
at System.Diagnostics.DefaultTraceListener.InitializeSettings()
at System.Diagnostics.DefaultTraceListener.get_LogFileName()
at System.Diagnostics.DefaultTraceListener.Write(String message, Boolean useLogFile)
at System.Diagnostics.TraceListener.WriteHeader(String source, TraceEventType eventType, Int32 id)
at System.Diagnostics.TraceListener.TraceEvent(TraceEventCache eventCache, String source, TraceEventType eventType, Int32 id, String message)
at System.Diagnostics.TraceInternal.TraceEvent(TraceEventType eventType, Int32 id, String format, Object[] args)
at Microsoft.Crm.Sdk.Samples.AccountNumberPlugin.Execute(IServiceProvider serviceProvider)
at Microsoft.Crm.Sandbox.SandboxAppDomainHelper.Execute(IServiceEndpointNotificationService serviceBusService, IOrganizationServiceFactory organizationServiceFactory, String pluginTypeName, String pluginConfiguration, String pluginSecureConfig, IPluginExecutionContext requestContext)
at Microsoft.Crm.Sandbox.SandboxAppDomainHelper.Execute(IServiceEndpointNotificationService serviceBusService, IOrganizationServiceFactory organizationServiceFactory, String pluginTypeName, String pluginConfiguration, String pluginSecureConfig, IPluginExecutionContext requestContext)
at Microsoft.Crm.Sandbox.SandboxWorker.Execute(SandboxCallInfo callInfo, SandboxPluginExecutionContext requestContext, Guid pluginAssemblyId, Int32 sourceHash, String assemblyName, Guid pluginTypeId, String pluginTypeName, String pluginConfiguration, String pluginSecureConfig, SandboxRequestCounter&amp; workerCounter)</d2p1:value>
</KeyValuePairOfstringanyType>
</ErrorDetails>
<Message>Unexpected exception from plug-in (Execute): Microsoft.Crm.Sdk.Samples.AccountNumberPlugin: System.MethodAccessException: Attempt by method ‘System.Configuration.TypeUtil.CreateInstanceRestricted(System.Type, System.Type)’ to access method ‘System.Diagnostics.AssertSection..ctor()’ failed.</Message>
<Timestamp>2013-07-14T18:18:08.308017Z</Timestamp>
<InnerFault i:nil=”true” />
<TraceText>

[SamplePlugins: Microsoft.Crm.Sdk.Samples.AccountNumberPlugin]
[a06ca4b8-a7ec-e211-b741-00155d991705: Microsoft.Crm.Sdk.Samples.AccountNumberPlugin: Create of account]
</TraceText>
</OrganizationServiceFault>

 

 

Updated: 15/07/2013 Updated Url to Security Patch

WPC 2013 – Dynamics CRM 2013 – CRM Online Datacenter Screenshots

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